Note: If you removed seats or messed with airbags in the A-pillar area, make double sure that you reconnected their wires before you try turning the power back on. This post has been so helpful. It’s wider and taller than any aftermarket unit you’ll find. Questions about the Mercedes-Benz Sprinter? Mercedes-Benz ML350 My radio is not working in my Mercedes. The ASWC-1 should work on most NCV3 vans with steering wheel controls, but you should check with your model before you buy it. I have Mercedes S- Class W221 S550 2006 – the Radio is working fine with sound but the there is no power reaching to the CD changer and the MP3 player. The XSVI has a socket on one end that closely resembles the socket on the back of the stock stereo. If you’re going to be running cables for rear speakers or a sub, HDMI for a second video monitor, a microphone, or any other junk around the vehicle then removing the panels will actually save you time in the long run. The unit has no real output power and super-cheap stock speakers. No radio, no sat nav, etc. It usually takes 15 to 30 minutes of shutting off the van, locking it and walking away. You’ll need a wiring harness adapter and you’ll probably have to strip and crimp several cables so you can join everything together properly. I parked the car set the alarm and returned 4 hours later and the Command is not working. Below is a list of complaints & problems filed against the 2016 MERCEDES SPRINTER 3500.These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. Another reported problem with Sprinter vans is the AC not working. We recently had Amp electric running boards installed on our 2017 Sprinter. Does anybody know which is the right one, and why there are 2? The easiest, but most dangerous thing to do (in terms of potential flat battery) is to attach both the switched and unswitched wires from the stereo to the unswitched wire in the Sprinter harness. Allan, I don’t know what you’d be converting the GPS connector to. For a basic stereo install, you don’t really have to remove any other panels but if you are adding a microphone, or messing with the USB and aux sockets in the driver’s side cubby, then you’ll want to go further. This was necessary for the stereo to push far enough forward to line up with the front of the panel. That’s the workaround that I came up with also. I never realized that you could manually turn on the Sound 5 when the key was off, but you can and that may account for the weirdness. There are two things that come to mind with the two aftermarket elements you’ve mentioned. This persists when the key is turned to Position 1 and Position 2 and when the vehicle is running. Our Sony unit was wider than the Scosche panel and not quite as deep. Now it’s just a question of matching the cables up. Question type: Maintenance & Repair. Thanks. I have a 2005 C320. Get the best deals on In-Car Entertainment Equipment for Mercedes-Benz Sprinter when you shop the largest online selection at eBay.com. For instance we had to connect purple/white to green/purple for the reversing signal. That gives you some extra room inside the dash for other stuff if you want it, like an amplifier, perhaps. Warning: You might have an air bag behind the A pillar. When we’re calmer, we’ll try again. That’s it. Consider nothing more than the differences in the costs of oil changes…Ford or Ram $30- $40…Mercedes Sprinter $170-$400. Simplifying the The Sony cable for the microphone was just about long enough! Blue Sea Systems’ warehouse just burnt down – expect low stock, NCV3 service manual (2007 vintage) – HTML version, Removing the rear door panels on Crew and Passenger vans, Choosing a van (Sprinter, Transit, or Promaster). So that’s how it’s staying. Thanks for the instruction and recommendation on stereo. We also wanted rear speakers, so we ran a four-conductor cable from the rear of the van behind the headliner and down the driver’s side A pillar, straight down behind the fuse box in the dash, across following a main wiring harness near where the steering wheel shaft enters the firewall, and from there in to the central console and up to the rear of the stereo area. Now that the central panel cover is gone, you’ll see the start of the many T25 Torx screws. In that situation, it’s possible that there’s a thermal overload or similar style fuse that cuts out for a set amount of time. We covered their removal in our speaker replacement post, but basically just gently lever them up with a trim removal tool. We’re not sure whether it was Sony or Scosche who weren’t following the DIN standard, but it was a real pain. I was hoping to attach my aftermarket head unit’s GPS to one of these outputs. 2009 Mercedes-Benz C300. The other end of it is a bundle of cables, including some with bare ends ready to connect to the aftermarket stereo harness. Even when a phone is plugged in, you can still get back to the base interface to change settings or tune in different radio stations and the difference between the interfaces isn’t too jarring. There’s no Aux In jack either. Cheers. The output has dual coax fakras right next to each other. Again, we used Crutchfield’s configurator to suggest the stuff we needed. For recalls and faults found in the UK scroll down. Physical volume control knob (yeah, we’re old school). This would also be a good time to run wires for a subwoofer. If you look up at the antenna location, you’ll see the other end of those Fakra cables – the color coding normally dictates what each one is for (there are specific colors used on the plugs, relating to their function). Warning: You’ll be playing with the van’s wiring system.Some vans have airbags behind the panels you’ll need to remove for part of the install process. We zip-tied that cable to the existing harness in several points under the dash so it can’t come loose and interfere with the steering or foot pedals. I have a 2005 E320 mercedes and my Navigation system is not working.As soon as I press Navigation Button, It says Navigation Activated .Can you help as to what is wrong? Interesting – our Amp Research steps are one of the first generation (probably one of the first batch!) This is still an unresolved issue for us. So that’s one thing to check. Shop for mercedes radio at Best Buy. Any ideas what might be going on? It has a clean interface, and minimal flashiness. I have no radio, ... screen just went dead. A lot of messing about, my 58 reg has absolute quality original sound , I just upped the stereo for a Bluetooth merc sprinter one 2014, again perfect sound. I’d suggest just using the GPS receiver puck that comes with your aftermarket head unit. With the wiring adapter for the new stereo correctly wired to the wiring adapter, when you connect the stereo to the vehicle (key off), it boots right away and works correctly. Or, go back to the installer and make it their problem to solve! The Sound 5 is less fabulous than the unit you replaced (no CANBus), but I’ve run into this weird issue. Symptoms It is not uncommon for the Mercedes-Benz instrument cluster (IC) to stop working or gauges to malfunction. Glad to hear it! https://www.ebay.com/itm/163834870797. It’s a feature, not a bug. Post your question and let the Vehicle History user community help you out with the right answer. I’m going to thrash with it a little more tomorrow before adding a jumper to the unswitched terminal. When I checked the Mercedes plug for the old stereo with a voltmeter, I found that with the key off (and no key in the ignition) I got 12.8 volts at the ‘unswitched’ pin and 12.8 volts at the ‘switched’ pin. The Audio 15 communicates with the rest of the vehicle using the CAN Bus. Installed everything last weekend including a backup camera. At this point, you can dry-mount the replacement head unit into the panel and test fit it into the dash area. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. This information may be used by NHTSA during the investigation process. It’s early days, but so far we’re really pleased with the upgrade. please help. It does appear the 4 pin Fakra from the Audio 15 inputs to the Becker. It has three distinct personalities depending on whether you’re using it as a stock unit, using it with an Android phone, or using it with an iPhone. With class-leading innovations that work for you, Mercedes-Benz Sprinter and Metris vans can take your business to the next level. Mercedes-Benz Sprinter (w906) (200Mercedes-Benz Sprinter (w906) (2006 - 2017) - fuse box diagram6 - 2017) - fuse box diagram Getting the van’s steering wheel controls to work with this stereo was also a massive challenge. The more you remove, the easier it is to see what’s going on inside the dash area too. The replacement head unit will come with a wiring harness that plugs in to the back of the head unit. does not research or authenticate any of the Answers provided. Setting the remote to “Custom” on the Sony head unit lets us then use the Sony custom remote settings to program On- and Off-Hook successfully, but Vol Up and Vol Down both take the volume in the same direction, dependent upon which was programmed most recently. Now you’ll see even more T25 Torx screws. I had issues with my aftermarket stereo’s module – it ended up making the whole dash display flicker on and off! All the other electrical items in the dashboard and everywhere else are working fine. The big bundle of cables is held in place with a lever. Well, sort of. Your aftermarket stereo will have a similar list. Some of them are quite flimsy when they aren’t held together and supported by other pieces in the dash. All interior lights not working on 2007 sprinter Bulbs are good, fuse good, power at the fuse panel at the fuse (19), but no lights work in the overhead dome, reading lights, lights for automatic with door, nothing. We had to stop working on it for a while because the next step probably involved reprogramming it with a large hammer. I just removed the Becker Nav module from the glovebox (you have to remove 3 Torx coming through the top of the glovebox. Be sure you know what you’re doing, and disconnect the negative cable by the accelerator pedal before you start. I have a 2005 E320 mercedes and my Navigation system is not working.As soon as I press Navigation Button, It says Navigation Activated .Can you help as to what is wrong? It’s held in with spring clips and plastic guide pins. Post your question and let the Vehicle History user … Go carefully with the central dash surround replacement. That’s a minor problem because that plastic contains the place where the center clip from the very first panel you removed is supposed to attach. Your van might not have all of them if you don’t have the backup camera option or the navigation option. Had to disconnect battery over weekend. Again, these vehicles are pushed to the limits and issues are expected. If you are one of those people who bought their Mercedes from a previous owner you are not the only one. Off-Hook cycles through the audio inputs. So, check those connections. There’s also this identical looking one, or Metra’s option. We used a Dremel grinding wheel and worked very carefully, with the panel resting face down on a towel so it didn’t get scratched up. Your new stereo also isn’t going to plug straight into the socket that the factory radio uses. You can use a female one like, If you have the factory backup camera, it comes with a FAKRA plug on the end rather than the normal RCA plug. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. Ignition in second position, not first position (wakes up more of the van’s systems). March 22, 2018. you can't see how to change radio station turn on the navigator system the screen is white /blank . Hi guys, 2016 Metris Cargo radio will not turn off by key or button. Other vans use an antenna that looks identical from the outside but is missing the GPS receiver and the wire from the GPS receiver to the rear of the head unit. With class-leading innovations that work for you, Mercedes-Benz Sprinter and Metris vans can take your business to the next level. Buying products we, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Adding rear speakers that run from either the stereo or a separate amp, heat-shrink wrapped crimp butt connectors. It wouldn’t auto-detect. It’s configurable and updatable using the Mercedes STAR computer system at dealerships. In the picture below, you can see the top corner of the Scosche fascia panel with the new stereo mounted in it. So the stereo works perfectly as long as there is no key in the ignition, but not at all once a key comes into the picture. However, their panel rests in front of rather than behind the plastic tab that is supposed to screw on to it. You can do it yourself by downloading the installation instructions and finding out where the cables are, then tracing to find the connections. Model: RP4.2-MB11. Naomi, sorry that you’re having aftermarket install nightmares! Front panel plugged in, even if you leave it dangling loose (it’s on the CAN bus, so it might be important to have it present). The head unit get a little hot, so I installed a fan, but that’s another story. There are hundreds of boxes all with near-identical feature sets that look so similar that you’d think they were all made in the same factory and then had different brand names stuck on the front. VehicleHistory.com began because we believe everyone deserves access to unbiased, accurate information about every vehicle. Mercedes Sprinter The Sprinter is a vehicle built by Daimler AG of Stuttgart, Germany as a van, chassis cab, minibus, and pickup truck. Price. Here is the head unit I used, it was available on Amazon Prime at the time I ordered it, maybe it will be back in stock soon. The tab belongs to the tray on the top of the center console. We updated the firmware, tried manual programming, tried cursing it, but it just wouldn’t recognize the steering wheel buttons. the navigation has not worked since. It’s hard to be patient at this point, but do one last check that you re-connected everything, then re-attach the battery negative connection next to the accelerator pedal. The other day, I suddenly could not power on my radio. However, that required us to remove the interior plastic that surrounds the radio area (Scosche refers to this plastic as the “radio delete plastic”). Wanda D July 30, 2020 183 Views 1 Answer Darlene A answered on July 30, 2020 The radio or radio screen may stop working in your mercedes sprinter vehicle due to a blown fuse, a troubled ecu or faulty under dash wiring, a common culprit. I’m sure there is method to their madness, just not easy to fathom what it is. I bought this unit off Amazon.ca for under $300 during a black friday deal this year. Scosche also makes the much cheaper CR1292B for earlier Sprinters, which Amazon reviewers say fits at least 2008, 2010, 2011, 2012 and 2013 vehicles. Once you’ve got everything working, you can stuff all the wires behind the head unit, re-attach the dash panels, do a final install of the stereo/fascia panel and finally clip the central dash surround panel back in place. How long have you had this problem? The speaker grilles in the top of the dash are friction fit. If the problem is corrected in time, it may not affect the overall reliability of your Mercedes-Benz Sprinter. rather than what we wanted, which was to have it blend in. We used heat-shrink wrapped crimp butt connectors. If you have your phone connected, you can’t switch to playing music from a USB stick without physically disconnecting the phone and plugging the stick in. Interestingly, although it has a double-DIN sized display, the unit itself is single-DIN sized. https://www.amazon.com/gp/product/B07WZLW212/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1. One is CAN-bus access and one is power requirements. That might be Metra’s problem, or it might be Sony’s. This thing takes fifteen seconds to boot up when you first start the van, and then it presents you with a safety warning that you have to “OK” before you can proceed. Scosche insists that the sliver metal speedclip should be attached to their panel. Hey there. The screen is blank and the CD slot won't take a CD either. Mercedes-Benz Sprinter, chassis (crew cab) Sprinter vehicle transporter "Aluliner" Luckily, if the unit was playing the radio or a connected source before you pulled the key out of the ignition, it’ll carry on playing even while the safety warning is on the screen. Leave the wires handy so that you can easily connect the ASWC after your initial tests. Now the unit is put back into uninitialized mode and will attempt to auto-detect. ... Not yet reviewed. It’s not going to take you from audio install newbie to Sprinter aftermarket stereo guru. Start at the top, and just pull the A pillar cover away from the pillar towards the center of the vehicle. Hi guys, 2016 Metris Cargo radio will not turn off by key or button. Not yet reviewed. Many things could just be superstitious, but we’d suggest: We now have Vol Up and Vol Down working properly. Our panel went back together just fine, but somehow it seems like we didn’t need to go to those lengths. We printed off the appropriate page from the Sony manual and wrote the Metra harness colors next to each wire. Work very carefully and with the vehicle battery disconnected when you remove trim around areas that could contain air bags. You said it hooked up to the stock Mercedes rear back up camera and worked…just out of curiosity, does it use the same “distance graphics” as the audio 15 screen or does Sony somehow have a way to calibrate to the stock camera? Almost all of the fasteners are identical length T25 Torx screws (thank you Mercedes! Luckily this also hid the fact that there was a gap at the top and bottom of the unit. SKU: 6290140. We are really disinclined to mess with that stuff any more. Asked by GuruRKND May 08, 2017 at 12:53 PM about the 2008 Mercedes-Benz C-Class C 300 Luxury. The set of buttons with the hazard warning switch on them are part of this surround panel. The wiring you have to do will vary depending on the replacement head unit you buy and also the different adapters that are available to make it hook in to the factory harness. Want Answer 0. 1 months. It comes from the Becker unit, and I don’t think it’s just a GPS antenna. My radio is not working in my Mercedes Benz 2006 ML 350. Metris in service garage @ Mercedes … We’re still happy with the AX100 though. However, even if they did, if the stereo is connected to the same place, it’s possible that the stereo and the running boards combined pull too much power from that connection. Start by prying off the surround panel that covers the central dash area – the radio and HVAC controls. Again, having the installation manuals for the products will help you work that out. The Sprinter’s dash goes together in layers. I think though that you are NOT going to be able to find a Fakra plug that is suitable for your aftermarket head unit’s GPS – at least not without some pain, and some weird adapter cables (if it’s even possible). Loving it! VehicleHistory.com Part Number: 2049006108, A2049006108, 204 900 61 08, Model Number: Common Problem: Navigation does not work, keeps rebooting, Distorted Audio, Repair Cost: $285. That told me that the screen worked, just something else wasn't working. i.e. Mercedes C250 C300 C350 C63 AMG Command Unit, Navigation Radio CD Player 2012 to 2015. For a start, the Audio 15 is not a standard (DIN) width or height. Once you reach the bottom, carefully maneuver the top of the cover towards the middle of the dash so that you can unhook the plastic clip that holds the base in place. Not yet reviewed. Only vans with the Becker navigation unit pre-installed have this GPS receiver. You just have to know where to start peeling things away. It’s the head unit for the Becker’s information. Again it did not work. Posted by Anonymous on May 30, 2014. Download free owner’s manuals for operating and maintenance information about your Mercedes-Benz Sprinter or Metris van from the convenience of your computer. Update: It now works. There’s only one digital (USB) input. No flashing lights or multi-color LED crap. This was a quick job with a smaller Dremel bit. Once it’s pulled far enough (the wires interfere a little), the whole plug will pop out from the socket. 2011 sprinter radio not working - Mercedes-Benz Sprinter question. Mercedes-Benz Sprinter (w906) (2006 – 2017) – fuse box diagram. Let’s get the annoyances out of the way first. We ran a microphone to the central overhead console by threading it through the headliner, down the driver’s side A pillar, and over the disassembled dash to the area where the stereo lives. Because the factory unit is wider than a stock DIN stereo, you need a fascia panel that blanks off the surrounding area and also provides a mounting point for the single or double DIN head unit you’re going to add. Instead, we mounted the speedclip on to the tray tab, even though the hole through the tab is oversized. Take your time, see where the stuck spots are, and you shouldn’t have too much trouble disassembling the parts of the dash you’ll need to access for the removal and installation. My dealer has no idea as well. Free ... 7" Touch Screen 2 Din Car Radio Video Player Multimedia MP5 Player FM BT US Ship (Fits: Mercedes-Benz Sprinter) ... For parts or not working. Had to disconnect battery over weekend. That’s not CAN-bus directly, but it feeds into it. This next step is going to depend on which fascia panel you choose to use to hold the head unit in place. You should get power to your stereo, and now you can test the connections by listening for output on all four channels (and the sub), by reading from a USB drive, by using the microphone, etc. The radio or radio screen may stop working in your mercedes sprinter vehicle due to a blown fuse, a troubled ecu or faulty under dash wiring, a common culprit. I think (but I don’t know for sure) that it’s carrying data from the Becker unit to the head unit. Now put the key in the ignition and turn it to the second position. The four FAKRA ones are GPS (blue), USB (pink), backup camera (green), and antenna (black). It has clear sound reproduction, a 10-band graphic equalizer, and several sound shaping/modification options. We looked at several models from Kenwood, JVC and Pioneer but all of them seemed to be designed for a different type of consumer than us. Congratulations. Sony just announced a new model creatively called the XAV-AX200. Once you’ve got the grilles out of the way you can remove the A pillar cover. The Metra harness comes with a list of which cables are which color. It’ll be great to know if these work – keep us posted! Can you tell me which converter cable can be used with the GPS. This is what he said: “Your steps are plugged into the CAN-BUS connector to operate; this causes an issue with the van not “Waking up.” Meaning your Steps will not deploy, and everything downrange (Stereo and Map light in the glove box) will not work. You’ll most likely need a, It’s likely that your new head unit will come with a USB input on the back. The Sprinter is also available as the 316/416/516 NGT - Compressed Natural Gas (CNG). Follow the lists. You might want to check with others on the forum whether their switched wire also drops to 4.4 volts. That system isn’t great but because the maps are stored locally it would work even if we didn’t have cell reception. When it’s aligned, tighten the screws back down and clip that central dash surround back in place. Handbrake on and seat belt attached (stereo won’t do some things if this isn’t the case). Adding an aftermarket stereo isn’t a straight swap with the stock unit. 2011 sprinter radio not working - Mercedes-Benz Sprinter question. Read all the instructions that come with the parts you order. Reset the ASWC for more than two but less than ten seconds to get the fast flashing alternating red/green lights. You’ve now destroyed the dash of your vehicle. Your choice. The touch screen only accepts one touch at a time, so you can’t pinch to zoom maps. The 2019 mercedes sprinter radio display not working causes are loose wire or blown fuse. Dual Fakra Car Radio Antenna Adapter by Keple, Double Fakra Plug Vehicle Aerial Stereo FM Navigation GPS Connector for Car Models, https://www.amazon.com/gp/product/B07QH762D4/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1, And this Fakra Z Male to SMA Male Extension to connect it to the head unit. I am working on and adding new problem descriptions weekly. This normally restores the systems to working order. Note: May require programming after repair REMOVAL & INSTALLATION GUIDE Our list of requirements was pretty minimal: We chose the Sony XAV-AX100 (Amazon link). Do you have any suggestions from your install. I don’t know whether this is intentional (Mercedes’ way of signaling that the ignition is on), or unintentional (other stuff on that circuit pulling the power really low). Want Answer 0. Quinn, we connected the reverse in wire from the head unit to the Metra XSVI unit that translates CAN Bus signals from the van into something that the stereo understands. Caution: This description may gloss over some steps and it assumes you have mechanical aptitude. Some aftermarket stereos come with removable trim rings, but the one on the Sony seemed to be very firmly attached. Each layer reveals the fasteners for the layer behind it. We had to remove around 3/16″ of plastic from the sides of the innermost edge of the lip in the Scosche panel cut-out. research process is at the heart of what we do and remains our number one priority. I was able to find this adapter on Amazon that looks like it will plug into the cable leading to the Sprinter’s stock GPS antenna behind the Becker module. When we set the Sony to custom remote rather than default, we could get the call start/end buttons to work but not the volume buttons. Screen on my Mercedes is blank radio and CD work on the navg/radio command . Connectors if you ’ ve mentioned to pull the a pillar cover that came the... 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To see its LED to confirm it ’ s mercedes sprinter radio screen not working days, but the one that came the! Display not working - Sprinter Mercedes-Benz Cars & Trucks cable by the accelerator pedal before you start that is locked! It even has the little nubs that the Becker Nav module from the socket if. Looks like it would require less messing inside the dash hours later and the back-up camera function all... Sticky points along the way first you don ’ t a straight swap with the unit line-out. Change radio station turn on the W140, W202, W210, and it assumes you have to the!

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